Frequently Asked Questions
Find immediate answers regarding custom sizing measurement rituals, fresh botanical preservation steps, and secure transaction systems.
Our organic henna powder is sourced directly from the elite crop fields of Sojat, Rajasthan—the global capital for superior henna. We sift each harvest three times to produce a micro-fine powder that easily flows through fine cones. It is mixed in micro-batches with organic lavender and tea tree oils, completely free of chemical dyes (PPD), metallic salts, or ammonia.
Yes! RENGU press-on nail extensions are designed to be reusable. When applied with our premium adhesive tabs, they can last for 3 to 7 days, making them perfect for weekend events. When applied with our professional-grade adhesive glue, they will remain secure for up to 3 to 4 weeks. Simply buff away dry glue residues to wear them again.
It is simple and ensures a perfect fit! Place a piece of clear tape across the widest part of your natural nail, mark the side walls, and measure the width in millimeters using a ruler. Compare these numbers with our sizing configurations: XS, S, M, or L. If your nails require custom sizing, choose the 'Custom' option on the PDP and note your millimeter details at checkout.
Because our organic mehendi cones are freshly mixed and do not contain synthetic chemical preservatives, they are highly perishable. Cones must be placed in your freezer immediately upon delivery. They can remain frozen for up to 6 months. Thaw at room temperature for 15 minutes before use.
Absolutely. All transactions are routed through industry-leading, sandbox-compliant Razorpay and Cashfree API payment networks. We utilize full 256-bit secure SSL encryption, and RENGU never stores or logs your raw banking details or card numbers.
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